Sakura by Shamal

Terms and Conditions

These policies outline the terms and conditions of your purchase and delivery to ensure a quality experience.

1. Sales Policies:

• Product Descriptions: We strive to provide accurate and detailed descriptions of each artwork, including size (in cm), medium (e.g., acrylic paint, mixed media), materials used, and any relevant background information.
• Pricing: All prices are listed in Indian rupees and include the cost of the artwork itself. We calculate shipping costs based on the artwork’s size, fragility of your art piece, and the distance to its destination. We’ll provide you with a personalized shipping quote via email after you inquire about a specific artwork.
• Payment Methods: We accept secure payments through UPI and net banking for payments.
• Order Confirmation: Upon successful order placement, you will receive a confirmation email with a summary of your purchase, including the artwork details, price, estimated delivery timeframe, and order number. Please review this information carefully and contact us if you have any discrepancies.

2. Return and Exchange Policy:

Due to the one-of-a-kind nature of our handcrafted artwork, we do not accept any returns or exchanges. We want you to love your art piece, so please take the time to review the descriptions thoroughly before placing your order. If you have any questions about a specific artwork or its condition, feel free to contact us at sakurabyshamal@gmail.com before purchase. We’re happy to provide additional details or photos.

3. Delivery Policy:

We offer various delivery options to suit your needs:

• Delivery Options: We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be calculated based on the artwork’s size, fragility of your art piece, and the distance to its destination. We’ll provide information for the same via email.
• Shipping Restrictions: At this time, we ship within India only. For international shipping inquiries, please contact us.
• Packaging: We take pride in using high-quality, secure packaging materials to protect your artwork during transit.
• Tracking: All shipments come with tracking information. You will receive a notification email with tracking details once your order gets shipped by carrier.
• Liability: The artwork remains our responsibility until it is marked as delivered by the shipping carrier.

4. Legal Protection:

• Terms and Conditions: By placing an order with Sakura by Shamal, you agree to these terms and conditions. These policies are subject to change at any time. We will update this document accordingly and post any changes on our website.
• Copyright: All original artworks on our website are protected by copyright. We retain all reproduction rights. Purchasing an artwork does not grant the buyer reproduction rights.

Thank you for choosing Sakura by Shamal! We hope you enjoy your unique piece of handcrafted art.